Addiction and Behavior Therapy

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Had my first appointment there and was impressed with the whole office. First, I was greeted by two friendly and helpful staff members at the front desk, they made me feel right at home. Second, Lisa did an outstanding job cleaning my teeth and reviewing concerns with me. Lastly, Dr. Mike replaced an old filling, his injection was smooth and painless, the procedure was easy and quick - effortless. Overall, I would call my experience very pleasant, comfortable, efficient and thorough. I highly recommend Dr. Mike and his highly trained team!!!!

We took our two year old here for his first dental appointment. I was a little nervous because I wasn’t sure how he would do! I was honestly blown away by our hygienist Lisa and the dentist, Dr. Mike. They were both so patient and kind to him and he now LOVES going to the dentist! They both took their time, talked with him, were so gentle, and gave us some great tips on keeping his teeth healthy! We will for sure be going here from now on and my son is already excited for his next appointment in 6 months!

I wanted to reserve my review for after I'd been there multiple times, to ensure I had the experience gamut and not just a good first impression. Although the office was hard for me to find my first time there, I have been repeatedly impressed by the super friendly and welcoming staff. It almost seems when you first walk through the door that you're in a completely different world, transformed from the outside of the office as a cold business park, to a warm, inviting, comfortable space where you almost feel at home. The great seating, free beverages, and well decorated waiting area shows that they really care about the details that make a huge difference in your brief waiting experience before the appointment. It always lifts my spirits coming in and being greeted by the ever-smiling staff that make me feel like I belong there. I appreciate how understanding they were with my initial billing setup, and they really worked with me to ensure that I was getting the best care for me, and not just trying to pump me for money like some dental offices do. The dentist has been great in informing me on what I've been doing right, and things I can work on to improve my dental health. I can see why his practice gets such great reviews. I'll keep coming back.

We love Cloud Nine Dental! I trust Dr. Ballard and his team with my care as well as my kids. He has consistently chosen a more cautious approach rather than an expensive aggressive one. My kids enjoy going to the dentist because he and his team make it fun. He has a warm beside manner and great stories for kids. He explains what he is doing and has a calming personality. You are always made to feel that you are part of the plan and approach. His staff has been with the practice for a long time. It's great to see familiar faces and it's reassuring for the kids. I think having long time staff is a good indication that the dentist is a great person to work with and that they respect him. I also think everyone is happy here and you can tell when you walk in the door. You'll see Lisa at the front desk who has such a warm greeting. She is exceptionally friendly and has wonderful communication with patients. It's a pleasure getting reminder calls from her. The hygienists have always been gentle and great about explaining preventative care. They are wonderful with my kids as well. They have made a difference in educating my children about their dental health with a splash of fun.

For my family these folks were great. Thankyou so much

I couldn't say enough good things about this place, the staff and care you receive. Just hit 2 years sober today thanks to this place and hard work. My counselor, Andrea, was amazing and kept me coming back. It's worth the money and time. =)

Last week I was suffering from a terrible toothache and the day I was scheduled to go into another dentist they closed their office due to weather. I contacted Cloud 9 and they fit me in for an emergency appt in 20 minutes. I have never had such a great dental experience, all of the staff is extremely friendly and kind. In the past, I have always had fear going into a dentist office and would leave feeling guilty about not coming in sooner, but not here. I have never left a dentist office with such a positive experience and I am looking forward to continuing all of my future dental needs here. Obviously, I would highly recommend to anyone seeking a dentist!

Excellent!

Dr. Ballard made me feel very comfortable which is not something I ever thought I would say about a dentist. Visiting his office doesn't fill one with the usual fear and dread associated other dentists I've been too. The friendly staff make you feel welcome from the moment you enter the office. The waiting room decor is on fleek. And they offer free coconut water. Very nice.